Founded 2025 · London HQ · Merchant-first support

Built to simplify payments — and stay human.

Pulsare Pay was built to give UK businesses a cleaner route into card machines, EPOS and online payments — with transparent commercial conversations, recognisable partners, and a team that stays useful after rollout.

Founded

2025

A young company focused on making payment acceptance simpler and clearer.

Team

30 specialists

Technology, payments and merchant support working together in one offer.

Delivered

£10M sold

Hardware and software supplied to merchants across the UK.

London skyline and Heron Tower, home of Pulsare Pay
CITY OF LONDON

Where we operate from

A London base, with merchant support built around day-to-day trading realities.

Pulsare Pay team members
Our team

Tech, payments and customer support under one roof.

Pulsare Pay customer support team
Support model

Useful before rollout, during onboarding and after go-live.

Why Pulsare Pay exists.

Pulsare Pay started after seeing how slow, opaque and overcomplicated payment setups had become for ordinary UK businesses.

We built the offer around a simpler route: clear hardware and payment choices, transparent commercial conversations, and a team that stays involved after the contract is signed.

Principle

Merchant-first decisions

Clearer pricing, a shorter buying path, and less contract fog from the beginning.

Principle

Flexible routes

Card terminals, EPOS and online payments matched to how a business actually sells.

Principle

Support that lasts

Onboarding, rollout and day-two troubleshooting stay part of the offer, not an afterthought.

Pulsare Pay team
OUR TEAM

Built across three disciplines

Technology, payments and customer experience brought together to make switching feel easier.

Team capability

Technology

Checkout, software and reporting thinking behind the experience.

Team capability

Payments

Acquiring, hardware and commercial fit shaped for real merchant operations.

Team capability

Merchant support

Onboarding, training and practical help when a business is live.

You should be able to see the support model before you ever switch.

The strongest proof of a payment provider is not the brochure. It is whether you can reach the right person, get a quick answer, and stay supported after rollout.

That is why Pulsare Pay keeps the support promise visible: direct contact, one working day replies, and practical rollout help once a merchant is approved.

Direct phone + email Reply within one working day Configured rollout support
Pulsare Pay UK support team
UK-BASED SUPPORT

What this should feel like

A team you can picture helping before go-live, during onboarding and once trading starts.

01 · Reach a real person

Call 020 3916 6243 or email info@pulsarepay.com.

Direct contact with a UK team member — not an automated support maze.

02 · Get a quick answer

One working day is the reply standard we hold ourselves to.

Fast enough for commercial questions, rollout issues and live-trading concerns.

03 · Stay supported after setup

Configured hardware, onboarding guidance and day-two troubleshooting stay in scope.

The relationship should keep working once the first payment has gone through.

Support baseline

Visible contact, fast replies and useful rollout help are part of the commercial offer — not a hidden extra.

Named onboarding Configured hardware UK-based team

Plain figures, recognisable rails and a visible trust baseline.

About pages work harder when they reduce uncertainty. These are the operating facts and infrastructure signals merchants tend to look for before they enquire.

Trust baseline

PCI DSS compliant with transparent pricing from day one.

Delivery model

Approved orders can be configured and shipped for next-day rollout.

Commercial clarity

Named processors and connected finance tools keep the offer easier to understand.

Established

2025

A young company with a clear focus: make UK payment acceptance simpler and more transparent.

London base

Heron Tower

Headquartered in the City of London, close to the financial infrastructure that matters to partners.

Team size

30 employees

A specialist team spanning software, acquiring, onboarding and merchant support.

Annual sales

£10M sold

Hardware terminals and software subscriptions delivered to merchants across the UK.

Payments scope

Crypto and blockchain available

Available as an option for merchants with the right setup as part of a flexible, future-ready offer.

Pulsare Pay operations and fintech workspace
OPERATIONS & DELIVERY

What sits behind the offer

A merchant-friendly layer built on recognised payment, rollout and accounting infrastructure.

Infrastructure merchants can understand at a glance.

The offer sits on top of established payment and finance workflows rather than asking merchants to take a leap into the unknown.

Processing partners

CashFlows Named processor
emerchantpay Named processor
FireServ Named processor

Connected finance tools

Xero Accounting
QuickBooks Accounting
FreshBooks Accounting
Sage Accounting

Trust baseline

PCI DSS compliant. Transparent pricing from day one. Next-day delivery and UK support kept visible in the offer.

PCI DSS No hidden fees Next-day delivery UK support

Growth ambition, kept grounded.

The plan is to grow by making each stage of the merchant experience stronger — not by racing ahead of support, delivery or trust.

Launch cleanly Expand carefully Integrate more Earn the brand
2025

Launch and establish

Put the core product suite live and make onboarding, pricing and support feel simpler than the incumbent experience.

2026

Broader availability

Expand across more regions while keeping support quality and merchant experience intact at every step.

2027

Wider platform integration

Bring more complementary capabilities into the platform in ways that fit how merchants already work.

2028

Become a leading payments brand

Earn category leadership through delivery quality, clearer switching journeys and stronger merchant trust.

Ready to review your setup?

See whether Pulsare Pay is the right fit.

Get a clear view of rates, hardware, rollout and support before you commit to anything. The first conversation should make the route easier to understand, not harder.

Best next step

  1. 1

    Show us your current setup

    Counter, portable, online, or a fuller EPOS rollout.

  2. 2

    Get one commercial recommendation

    Product fit, rollout expectations and pricing context without contract fog.

  3. 3

    Move only if it makes sense

    No pressure to proceed. Just a clearer route to the right setup.

No obligation to proceed. Clearer pricing conversations. A real UK-based team when you reply.

PCI DSS compliant UK-based support Next-day delivery No hidden fees No obligation to proceed